Frequently Asked Questions

General Questions

Prior to your first meeting with Beresfords you would have been asked to fill out our client questionnaire so to assist us we just ask that you bring your Superannuation statements, insurance statements.

Your first meeting will take between 2-3 hours. In this time, we will try and get to know you, understand your goals and objectives, your current position and personal situation. This is an opportunity for us to get to know you more and for you to get to know us and see if we are the right fit for you. This investment of time ensures we understand you and what you are looking for and we will discuss how we can assist you.

Your initial first meeting has a cost of $550 including gst. This cost has a guaranteed to you. If you feel after the 1st hour that the meeting isn’t of value or you feel that we may not be a fit we can stop the meeting then and no fee will be charged. On the other hand, if you feel that the meeting has been of value and you feel that Beresfords could be a fit you, you would then be invoiced. The ongoing costs differ from person to person as your plan is customised, depending on the complexity of your situation and the amount of work involved.

After your first meeting we will email you a client agreement which outlines the services we will be providing and our fees. You should take the time to read and consider before signing and returning it to us. There is no rush to decide and we are here to further answer any questions or queries you may have. We commence work once a signed client service agreement is received.

There are two parking facilities that are close by 213 Miller Street Secure parking would be the most convenient, which charges the standard parking rate costs. There is also parking meters for two hours located at Mclaren St and hourly parking meters on Miller St.

Yes, if you agree to use our services, we will provide you with a written Statement of Advice. We always act on your authority and never implement recommendations without your consent. Our ongoing advice also requires your authority for us to act. You will always know and authorise what we are doing with your money. Your adviser will always explain all recommendations step by step so you fully understand.

No you don’t – We know the definition of a bad idea is a good idea not implemented, thus we spend a lot of time forging relationships to ensure excellent execution but you always have 3 choices 1) You can do it yourself 2) Ue any provider in the market place 3) Or one of our Alliance Partners – This will make no difference to us or your pricing.

Our partners have been tried and tested over the years and trusted relationships have developed. At Beresfords we have tried to make it convenient for our clients in having a one stop shop for additional services with experience advisers in their speciality field.

Beresfords is an integrated wealth management and professional services business. We offer financial planning advice and implementation, accounting, insurance and estate planning products, share trading and execution, alternative and direct investment opportunities.

Beresfords Group is owned by Beresford Family and senior members of the management team. It is not captive to any provider of investment products, and its advisers are not tied to any financial institution.

Beresfords’s over-arching investment philosophy is built around the objective of tailoring investment to each clients unique goals and circumstances. We keep things simple for the client, and focus on controlling what can be controlled. This means paying attention to risks as well as potential returns, and to minimising costs including taxes. It also means taking your entire circumstances into account. A consequence of this approach is that we avoid delegating investment management where the mandate is too broad and subject to change. Around a core portfolio of direct investments we utilise fund manager expertise where there is proven benefit measured against this comprehensive standard.

While we keep the output simple for clients, the foundations of recommended strategies are built on a thorough portfolio management framework and process, incorporating investment management and personal financial structuring expertise. We take decisions on prospective risk and return across different types of assets and how theyre related and build on them. It allows us to match a clients goals and circumstances (asset allocation framework). We focus on how returns can vary over time and how that impacts after-tax cash flows. And we can illustrate how risks translate into cash flow variability for a proposed strategy.

We recommend individual direct investments with the objective of delivering a risk and after-tax return target within a client’s portfolio.

We rely on external expertise as an input to the processes, but we take responsibility for our recommendations of strategies and specific investments.

Ownership: Beresfords is owned by management and senior members of the management team. It is not tied to any major financial institution.

Fee Structure: Beresfords offers a fully transparent fee structure and does not retain commissions received on investments made by clients. Commissions are the way we are remunerated for insurance and debt broking. We won’t necessarily be cheaper or more expensive than other advisers what we offer clients is value: very good advice for the fees charged.

Tax Effectiveness: Beresfords focuses on after-tax outcomes, not just headline pre-tax performance. We integrate appropriate tax management into your overall strategy.

Skills and Training: Beresfords’s financial advisers are skilled, knowledgeable and focused on the interests of the client. Our advisers are required to solve financial challenges for clients, focusing on after-tax income. Importantly, our advisers simplify the complexity of investing, ensuring our clients know what’s happening to their money.

Convenience: Beresfords provides a full range of financial planning advice and personal risk services, better enabling clients to coordinate their wealth management and accounting needs. Beresfords offers accounting and tax compliance services, self-managed superannuation fund advice and administration, investment advice and portfolio administration services.

Beresfords Securities provides equities services, research, portfolio advice, transaction services and participation in initial public offerings.

Beresfords provides general and life insurance products to clients, through a specialised brokerage business.

Beresfords Investment Partners offers opportunities in alternative investments such as direct property, private equity syndicates and specialist fund managers.

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au

Email: info@afca.org.au

Telephone: 1800 931 678 (free call) [1]

In writing to: Australian Financial Complaints Authority,
GPO Box 3, Melbourne VIC 3001

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